Shipping policy

Shipping Policy

Last updated: October 10, 2026

At Under10K, we aim to make online shopping convenient with free delivery and Cash on Delivery across Pakistan. Please read our Shipping Policy to understand our delivery process and estimated timelines.

1. Delivery Coverage

We deliver to customers across Pakistan, subject to courier service availability at the delivery address.

2. Delivery Charges

Enjoy free delivery and Cash on Delivery across Pakistan.

There are no standard delivery charges for eligible orders. If any exception applies, it will be communicated before your order is confirmed.

3. Estimated Delivery Time

Our estimated delivery times are:

  • Karachi: Same-day delivery.

  • Other cities across Pakistan: 2–3 working days.

Delivery times are estimates and may vary depending on your location, order confirmation, courier availability, public holidays, weather, or other unexpected circumstances.

Same-day delivery in Karachi is subject to address coverage and order confirmation.

4. Order Processing

Orders are processed after the details have been received and, where necessary, confirmed by our team.

We may contact you by phone, email, or another provided contact method to verify your order or delivery address. Please ensure that your contact details are accurate and accessible.

5. Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan. Please keep the order amount ready when your parcel arrives.

Customers should provide a valid phone number and a complete delivery address to help ensure smooth delivery.

6. Tracking and Delivery Updates

If tracking information is available for your shipment, we will share it with you where applicable. Our team may also contact you regarding delivery arrangements or delays.

7. Delayed or Unsuccessful Deliveries

Although we aim to meet our estimated delivery times, delays may occur due to courier operations, incorrect addresses, unavailable recipients, weather conditions, public holidays, or other circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us so we can assist you.

8. Incorrect or Damaged Items

If you receive an incorrect, damaged, or defective item, please contact us within 3 working days of receiving your order.

Email us at under10kshop1@gmail.com and include your order number, a description of the issue, and clear photos or videos where relevant.

Please refer to our Exchange Policy for eligibility and instructions. Exchanges are subject to review and applicable consumer-protection laws.

9. Contact Us

For shipping questions, delivery updates, or assistance with an order, contact us:

Store: Under10K
Website: https://under10kshop.com
Email: under10kshop1@gmail.com

Thank you for shopping with Under10K — stylish bags and accessories, all under Rs. 10,000.